Friday, January 09, 2009

AT&T DSL issues

We have been getting really spotty DSL lately.... it's really annoying. We are going to cancel the service but want to connect to Comcast before we cancel. We are getting no where near the speed for the service plan we're paying for. We've called in to complain and they just keep on telling us to work with Tech support. Over multiple phone calls, we got no where. So I filed a BBB (Better Business Bureau) complaint against them.

A lady from AT&T called me and we have been playing phone tag for the past couple of days. I want them to refund me. They are committing fraud. They are not providing the service they promise and charge. I will let you know of the outcome.

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