However, when I got my cards yesterday via Fed-Ex, I was disappointed. The picture turned out darker than what I thought and wanted. :-( I was not happy with the cards. With Pear Tree Greetings, your satisfaction is guaranteed, so I logged onto their website and connected with their Live Chat person. A customer service rep named Kimberly responded immediately and I told them my situation. Kimberly told me to send her a "lighten" picture and she would reprint the cards for me, for FREE!! I was so happy that I have a second chance with my cards, even though it was obviously my fault for uploading the dark picture in the first place. The cards will ship in 2 days! Wow! Can't wait to see them!
I am so pleased with Pear Tree Greetings' customer service that I am spreading the word out to my fellow readers. They are great!! They are reasonably priced, have cute designs, and shipping is super fast! You won't be disappointed!
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