Wednesday, November 30, 2011

Pear Tree Greetings

I don't normally vouch for a company anywhere, but I have to do so for Pear Tree Greetings!  They are a personalized stationery online store where you can order Birth Announcements to Holiday cards to stickers.  They offer super cute designs at reasonable prices.  Best yet is that they have EXCELLENT customer service. In fact, I ordered both last year's Christmas cards and Sarah's 1st birthday invitations from this company and I am 100% satisfied each time!! That is why, this year for our holiday cards, without browsing any other online site, I went straight to Pear Tree Greetings.  It did not take long for me to find a design that I liked.  So I uploaded the picture & sent it to print. Done!

However, when I got my cards yesterday via Fed-Ex, I was disappointed. The picture turned out darker than what I thought and wanted.  :-(   I was not happy with the cards.  With Pear Tree Greetings, your satisfaction is guaranteed, so I logged onto their website and connected with their Live Chat person.  A customer service rep named Kimberly responded immediately and I told them my situation.  Kimberly told me to send her a "lighten" picture and she would reprint the cards for me, for FREE!!  I was so happy that I have a second chance with my cards, even though it was obviously my fault for uploading the dark picture in the first place. The cards will ship in 2 days! Wow! Can't wait to see them!

I am so pleased with Pear Tree Greetings' customer service that I am spreading the word out to my fellow readers.  They are great!!  They are reasonably priced, have cute designs, and shipping is super fast!  You won't be disappointed!    
  

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